Privacy policy
Last updated: November 15, 2025
1. Introduction
Time Trade Media operates this website and provides digital marketing, social media management, and website development services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.
By accessing or using our Services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
2. Information We Collect
We may collect or process the following personal information, depending on how you interact with us and what Services you use:
Contact details: name, business name, email address, phone number, billing and postal address.
Account and payment details: payment information (securely processed via our payment provider), order details, and account preferences.
Communications: any messages, emails, or other correspondence you send us.
Website and usage data: IP address, browser type, device identifiers, pages visited, and interactions with our website, collected through cookies or analytics tools.
We do not collect sensitive personal data unless required for legitimate business or legal purposes and with your consent.
3. How We Collect Information
We collect personal information:
Directly from you when you contact us, make a purchase, subscribe, or fill in a form.
Automatically through cookies, analytics, and similar tracking technologies.
From service providers that support our operations (e.g., payment processors, hosting services).
4. How We Use Your Information
We use your personal information to:
Provide, manage, and deliver our marketing and website services.
Communicate with you about your account, project, or inquiry.
Improve our website, content, and service quality.
Send you marketing or promotional updates (only if you’ve opted in).
Detect and prevent fraud or unauthorised access.
Comply with legal obligations and enforce our Terms of Service.
You may opt out of marketing communications at any time using the unsubscribe link in our emails.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it only when necessary to operate our business or comply with the law, including:
Service providers and contractors who help us operate our website, process payments, or manage customer relationships.
Technology partners that provide website hosting, analytics, or communication tools.
Legal authorities, when required by law or to protect our rights and users.
Our website is hosted on a third-party ecommerce platform (Shopify), which securely stores and processes limited customer information as part of its hosting and checkout functions. For transparency, you can review Shopify’s privacy practices here.
6. Cookies and Analytics
We use cookies and similar technologies to improve functionality, personalise your experience, and analyse traffic.
You can manage or disable non-essential cookies in your browser settings. For more information, see our Cookie Policy.
7. Data Security and Retention
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We retain your information only for as long as needed to fulfil our services, meet legal obligations, or resolve disputes.
8. Your Rights
Depending on where you live, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for certain processing.
Object to or restrict data processing.
Request a copy of your data (data portability).
To exercise these rights, contact us using the details below. We may need to verify your identity before acting on your request.
9. Children’s Privacy
Our website and services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided data, please contact us for deletion.
10. International Data Transfers
We may transfer or process your data outside the UK or EEA using legally approved safeguards such as Standard Contractual Clauses or UK IDTA agreements.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect business, legal, or operational changes.
The most recent version will always be posted on this page with the updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 hello@timetrademedia.com
Time Trade Media is the data controller of your personal information.