Terms of service
Terms & Conditions
Welcome to Time Trade Media. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order or subscribing to any plan.
1. Services
Time Trade Media provides social media management, content creation, and Shopify website development and management services.
Each service includes specific deliverables as outlined on our website or in your proposal.
2. Payments
All prices are listed in GBP (£).
Full payment is required upfront.
Monthly subscriptions (e.g., Website Management or Social Media Management) are billed automatically each month.
Late or failed payments will result in suspension of ongoing services until resolved.
3. Shopify Subscriptions
A separate Shopify subscription is required to host and maintain your online store unless agreed otherwise.
Shopify subscriptions are billed directly by Shopify and are not included in Time Trade Media’s one-time website setup fees.
If you are on our £65/month Website Management plan, this includes coverage of the Shopify Basic subscription as well as our ongoing maintenance service.
4. Revisions & Scope
Website and design packages include a set number of revisions as stated in the plan.
Additional changes outside the agreed scope may incur extra charges.
Content (images, text, or product data) provided by the client must be accurate and free of copyright infringement.
5. Cancellations & Refunds
Monthly services can be cancelled anytime with 1 month prior notice.
Refunds are only provided if work has not yet commenced.
Once a website or content package has been delivered or approved, it is considered final and non-refundable.
6. Ownership
You retain ownership of your Shopify account, domain name, and website content.
Time Trade Media retains the right to showcase completed work in our portfolio unless otherwise agreed in writing.
7. Limitation of Liability
We are not liable for any loss of business, data, or revenue arising from use or inability to use your website, social media platforms, or third-party tools.
8. Contact
For any concerns, please contact:
📧 hello@timetrademedia.com
🔒 2. Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal information (name, email, phone number) when you contact us or place an order.
Payment details processed securely via Shopify’s payment gateway.
Analytics data (cookies, device info, IP address) to improve site performance.
2. How We Use Your Information
To deliver our services and communicate with you.
To process payments securely.
To improve our website and customer experience.
To comply with legal and tax obligations.
3. Cookies
We use cookies to track website performance and user preferences. You can disable cookies in your browser at any time.
4. Data Retention
We retain customer data only for as long as necessary to provide services and comply with legal obligations.
5. Sharing Data
We do not sell or rent personal data.
We only share limited information with trusted third-party providers (Shopify, Google Analytics, payment gateways) as needed for service delivery.
6. Your Rights
You can request access, correction, or deletion of your data at any time by emailing hello@timetrademedia.com.
7. Updates
We may update this policy from time to time; the latest version will always appear on this page.
🍪 3. Cookie Policy
This website uses cookies to improve functionality and performance. By using our website, you consent to the use of cookies as described here.
What Are Cookies?
Cookies are small text files stored on your device to enhance user experience.
Types of Cookies We Use:
Essential cookies: Required for the website to function properly.
Analytics cookies: Help us understand how visitors use the site.
Performance cookies: Improve loading speed and usability.
Advertising cookies: May be used to show relevant ads on other platforms.
Managing Cookies:
You can control cookies through your browser settings.
Blocking some cookies may affect website performance.
🧰 4. Refund & Cancellation Policy
Last updated: [Insert date]
Refunds
Website design and build fees are non-refundable once paid.
For social media management, if no posts have been created or published, a partial refund may be considered.
Cancellations
Subscriptions renew monthly.
To cancel, please provide 14 days’ notice before your next billing date.
Refunds are not issued for partial months of service.
📦 5. Disclaimer
All websites and marketing materials created by Time Trade Media are designed to industry standards, but we do not guarantee any specific traffic or sales results.
Shopify and other third-party services operate independently and may change their features, pricing, or terms at any time.